Privacy Policy

Last updated: June 20, 2026

This Privacy Policy describes how Frictly ("we", "us", or "our") collects, uses, and handles your information when you use our service.

Information We Collect

When you use Frictly, we may collect the following:

Name and email address (via Google authentication)
Authentication information provided by Google OAuth
Apps you add for monitoring and your alert preferences
Usage data such as which apps you monitor and when

How We Use Your Information

To create and manage your account
To monitor your apps and generate daily AI briefs
To send email and Slack alerts based on your preferences
To improve the accuracy and quality of the service
To provide customer support when requested

App Review Data

Frictly analyzes publicly available reviews from the Google Play Store and Apple App Store. We do not access private data from the applications being monitored, nor do we collect any data from end users of those applications.

Review data is used solely to generate monitoring insights and is not shared with third parties.

Data Sharing

We do not sell your personal information.

We may share information with third-party service providers who help us operate the service (such as hosting, authentication, and AI providers). These providers are contractually required to protect your data and may not use it for their own purposes.

Data Retention

We retain your account information and monitoring history for as long as your account remains active. You may request deletion of your data at any time by contacting us.

Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Contact

If you have any questions about this Privacy Policy, please contact us at heyhappysingh1@gmail.com.